ITSM Global Podcast May 26, 2015 Leave a comment Hamish Duff Blog Hamish Duff talks with the AllThingsITSM Global Podcast team about pragmatic change management, surviving restructures and the need to be able to transform rapidly. Share this:EmailPrintFacebookLinkedInTwitterGoogleTumblr changeincrementalitsmpublicresistanceservice management Share: 178 Prev article Next article